![]() See the Enable hardware acceleration tab and switch it off.Open Spotify for desktop, go to Settings.However, it's possible that enabling Hardware Acceleration can sometimes lead to compatibility issues or graphical glitches on certain systems, thus causing a black screen issue on Spotify. Hardware Acceleration is a feature used by many applications, including Spotify, to offload certain tasks to the computer's hardware for improved performance. You can check for any available system updates on your devices. Similar to the outdated app version, an outdated operating system can potentially cause compatibility issues with various applications, including Spotify. Updating the Spotify app to its latest version can help fix the black screen issue, as the outdated app can sometimes exhibit unexpected behavior. Tap on " Force Stop", then " Clear cache".Look for " Spotify" in the list of installed apps and tap on it.Scroll down and find the " Apps" or " Applications" section.Depending on your device, you can clear the cache for the Spotify app even when it blacks out. Clear the Spotify App CacheĬached data can sometimes cause issues. For mobile/cellular data connection:Ĭheck that there are enough data allowance in the device's settings. Note: If in some shared or public networks, including schools or offices, chances are that there are restrictions to access to full performance of the app. This should reestablish a connection that work fine to fix the black screen. Wait 30 seconds, then switch the Wi-Fi back on. ![]() In the device Settings, switch Wi-Fi off.Tips: if using home Wi-Fi, more help can be found on the router's support site. For Wi-Fi connection:īefore restarting the Wi-Fi connection, feel free to have a simple test with other apps to see if the Wi-Fi in use work fine or switch to another available Wi-Fi to start the app. ![]() You should check out these things based on the internet connection in use: Wi-Fi and mobile/cellular data connection. The most common Spotify black screen issue is the internet connection. ![]() Now pick up the device and follow these steps for how to fix Spotify black screen issue. And here're some useful troubleshooting fixes. There're various causes when it comes to the existing black screen. Additionally, network connection problems can contribute to the display anomaly. Another common factor is corrupted cache or data, which may disrupt the Spotify app's ability to render content correctly. Among the most liked culprits are software bugs or glitches that can emerge during updates or due to compatibility issues. The occurrence of a black screen while using Spotify can be attributed to several factors, often stemming from a combination of software and hardware interactions. In the following sections, we've updated our instructions from useful fixes to alternatives for how to fix Spotify black screen issue on all devices and platforms. And the Spotify team doesn't seem to have the perfect solution to troubleshoot this ongoing problem. They can do nothing with the malfunctioning software. Many Spotify users report that when they start the Spotify app, it only comes up with a black screen. Up until a few weeks ago it always worked so I'm guessing it has to do with an update of Spotify. I've installed Spotify on a network computer by the way. For a few weeks now I'm having a problem with my Windows Desktop version of Spotify: when I start it up, Spotify is just a black screen and the menu in the top left corner.
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